CRCS-Sahara portal

Here’s how to claim a refund on the CRCS-Sahara portal launched by the Centre, ET Government

<p>As per the process guidelines each depositor will receive Rs 10,000 in the first phase.</p>
As per the process guidelines, each depositor will receive Rs 10,000 in the first phase.

The Union government on Tuesday launched the new CRCS-Sahara Refund Portal to help about 10 crore depositors of Sahara Group to claim back their money digitally and secure their money that was struck in four cooperative societies of Sahara Group.

“The process of returning the money of depositors, which was stuck in four cooperative societies of Sahara Group, has started with the launch of Sahara Refund Portal,” Union Minister for Home Amit Shah said on Tuesday.

Here’s how to claim a refund:

The new portal can be accessed by logging on to the Ministry of Cooperation website ( According to the latest directives, all depositors in the cooperative societies of the Sahara Group can submit their claims by logging into this portal and completing the online application form.

For early claim settlement, the users should access the CRCS-Sahara Portal and upload all the relevant details related to their purchase or transaction, such as order number, date of purchase, and any supporting documents like receipts or invoices along with the Aadhaar-linked mobile number and a bank account for claim processing.

The users can also seek customer support on the CRCS-Sahara portal. You can usually find this information in the website’s footer or the “Help” section. Reach out to their customer support team via email, phone, or any other provided method of contact.

The users are also required to attach all supporting documents: If you have any supporting documents, such as receipts or screenshots, attach them to your refund request email. These documents can help substantiate your claim and expedite the refund process. All the claims will be subject to scrutiny, which will take around 30 days.

After successfully submitting the claims the applicants will receive notification of the status of their respective claims on either your registered mobile number or through a text message on the portal within 15 days after the verification process.

According to the Centre, the entire claim processing will take about 45 days subject to all the claims related to the four societies being submitted in a single claim application form. The Union government has also clarified that there is no application fee for refund claim registration.

In the first phase, the Centre will clear claims worth Rs 5,000 crore to all the verified depositors. As per the process guidelines, each depositor will receive Rs 10,000 in the first phase.

Earlier on March 29, the Centre announced to refund money to 10 crore investors of the four cooperative societies within the next 9 months. The announcement comes after the Supreme Court of India directed the Centre to transfer Rs 5,000 crore from the Sahara-Sebi refund account to the Central Registrar of Cooperative Societies (CRCS).

    • Published On Jul 18, 2023, at 05:20 PM IST

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Here's how to claim refund on CRCS-Sahara portal launched by Centre, ET Government 2023


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